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Zero Tolerance Policy

Carazlux strives to protect public safety and has instituted a strict zero-tolerance substance policy. Drivers are strictly prohibited from using intoxicating substances while providing transportation services. If you believe your driver may be under the influence of drugs or alcohol, please ask the driver to end the trip immediately.

The driver must report to the office upon ending the trip. If the driver tests positive, he or she will be subject to immediate removal. The company periodically checks and updates its policy.

Carazlux  Management
945-810-5454

File a Complaint: Contact 311 Information, City of Dallas

Ground Transportation Regulation Division

  • 3448 W. Mockingbird Lane, Dallas, TX 75235

  • Phone : 214-670-3161

  • 1201 W. Airport Fwy, Suite 255, Euless, Tx 76040

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3155 Stars And Stripes Way 

Grapevine, Texas , USA

ADA WHEELCHAIR POLICY.
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  • Wheelchair-accessible vehicles are available upon request.

  • Carazlux Services will meet and exceed both federal and state ADA requirements.

  • Whenever possible, Carazlux Services will accommodate wheelchair customers.

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